Client-First Banker: Relationship & Tech-Driven Service

JPMorganChase; Brunswick (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase & Co. in Ohio is seeking an Associate Banker to deliver hospitality, help clients achieve their financial goals, and leverage digital banking solutions. You will build trusted client relationships by sharing product knowledge and providing attentive service in a branch setting.

The role emphasizes welcoming service, collaboration with team members, and adherence to banking policies while guiding customers through everyday transactions and new account openings.

Qualifications

• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues with attention to detail.
• Ability to collaborate with the team to deliver seamless service.

Responsibilities

• Greet clients, create a welcoming environment, and manage lobby flow.
• Provide account servicing, open new accounts, and ensure compliance.
• Educate clients on day-to-day banking and digital tools.
• Build relationships by listening and understanding client needs.
• Support branch operations including cash devices and security.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Ohio is seeking an Associate Banker to deliver hospitality, help clients achieve their financial goals, and leverage digital banking solutions. You will build trusted client relationships by sharing product knowledge and providing attentive service in a branch setting.

The role emphasizes welcoming service, collaboration with team members, and adherence to banking policies while guiding customers through everyday transactions and new account openings.