Customer-First Banker: Build Relationships & Solutions

JPMorganChase; Richboro (PA); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase, a JPMorgan Chase branch, seeks an Associate Banker to deliver welcoming, attentive service and build trusted relationships with clients, helping them achieve financial goals using the latest banking solutions and mobile apps.

In this role you will greet clients, open accounts, and guide them through digital self-service, while collaborating with team members to ensure a seamless, compliant banking experience.

Qualifications

• Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
• Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.

Skills

Customer service

Relationship building

Communication skills

Product knowledge

Technology savvy

Cash handling

Education

High school diploma or GED

Tools

Banking software

Mobile banking apps

Job description

Chase, a JPMorgan Chase branch, seeks an Associate Banker to deliver welcoming, attentive service and build trusted relationships with clients, helping them achieve financial goals using the latest banking solutions and mobile apps.

In this role you will greet clients, open accounts, and guide them through digital self-service, while collaborating with team members to ensure a seamless, compliant banking experience.