Client-First Banker: Tech-Savvy & Relationship-Driven

JPMorganChase; Cincinnati (OH); On-site; USD 40,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker in Cincinnati to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, open accounts, and leverage digital tools to support everyday banking needs, while upholding bank policies and regulatory requirements.

You will build trusted relationships by listening, asking questions, and collaborating with team members to help clients reach their financial goals, in a fast-paced, service-driven setting.

Qualifications

• Ability to put clients first and exceed expectations with friendly service.
• Ability to build trusted relationships through genuine care.
• Ability to engage clients with clear and courteous communication.
• Ability to resolve client issues with attention to detail.
• Ability to collaborate with the team to deliver seamless service.
• Ability to quickly learn banking products, services and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by account servicing and opening new accounts.
• Educate clients on daily banking transactions and digital tools.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations while adhering to bank policies and procedures.

Skills

Client service experience

Cash handling experience

Technology adoption

Team collaboration

Excellent communication

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Cincinnati to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, open accounts, and leverage digital tools to support everyday banking needs, while upholding bank policies and regulatory requirements.

You will build trusted relationships by listening, asking questions, and collaborating with team members to help clients reach their financial goals, in a fast-paced, service-driven setting.