Client-Facing Print Production Specialist

RRD; Hebron (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

RRD is seeking a Print Production Specialist in Hebron, OH to coordinate the production of printed materials and maintain strong customer relations through all stages of the manufacturing process.

You will translate customer requirements into detailed instructions, review proofs, and collaborate with internal teams and external vendors to ensure on-time delivery and quality. The role requires weekend/holiday availability and a HS diploma or equivalent with several years of relevant experience.

Qualifications

• HS diploma or equivalent with 5+ years of admin/ops support in manufacturing or office environment.
• Advanced knowledge of technology including computers and software programs such as MS Office or MAC word processing, spreadsheets, or other programs specific to the job.
• Excellent oral and written communication skills to communicate effectively across departments.

Responsibilities

• Engage customers to gather job requirements and translate customer requirements into detailed manufacturing/kitting instructions and shipping/postal instructions for disposition of the customers' products.
• Coordinate production of components with other internal plants and/or external vendors as required.
• Monitor progress of jobs throughout production and ensure final product meets customer requirements and company standards.
• May mentor junior Print Production staff or work on special projects.

Skills

MS Office

Communication

Organization

Deadline management

Education

HS diploma or equivalent

Tools

Production systems

Spreadsheets

MS Office software

Job description

RRD is seeking a Print Production Specialist in Hebron, OH to coordinate the production of printed materials and maintain strong customer relations through all stages of the manufacturing process.

You will translate customer requirements into detailed instructions, review proofs, and collaborate with internal teams and external vendors to ensure on-time delivery and quality. The role requires weekend/holiday availability and a HS diploma or equivalent with several years of relevant experience.