Onsite Print Production Account Manager

RRD; Hebron (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

RRD, a global provider of marketing, packaging, print, and supply chain solutions, is seeking an onsite Print Production Specialist in Hebron, Ohio.

You will coordinate production, engage customers through all stages, ensure accurate job instructions, and work with internal and external partners to meet client expectations.

Join our team to contribute to efficient workflows, quality control, and timely billing while maintaining strong customer relationships.

Qualifications

• Requires knowledge of manufacturing processes and customer interaction.
• Excellent written and verbal communication across departments.
• Ability to manage deadlines and prioritize workload.
• Proficiency with MS Office and spreadsheet tools.

Responsibilities

• Coordinate the production of printed materials and related services.
• Engage customers to gather job requirements and translate into instructions.
• Maintain customer relations through all production stages.
• Review and verify job instructions in manufacturing systems.
• Communicate with customers about job status and changes.
• Coordinate proofs with customers and obtain approvals.
• Collaborate with internal plants and external vendors as needed.
• Support pre-sales with distinguishing capabilities needed.
• Tally final production runs and assemble paperwork for billing.
• Mentor junior staff or participate in special projects.

Skills

Customer engagement

Communication skills

Organizational skills

Attention to detail

Manufacturing coordination

Education

HS diploma or equivalent

Tools

MS Office

Spreadsheet tools

Mac word processing

Job description

RRD, a global provider of marketing, packaging, print, and supply chain solutions, is seeking an onsite Print Production Specialist in Hebron, Ohio.

You will coordinate production, engage customers through all stages, ensure accurate job instructions, and work with internal and external partners to meet client expectations.

Join our team to contribute to efficient workflows, quality control, and timely billing while maintaining strong customer relationships.