Client Experience Specialist (Seasonal)

H&R Block, Inc.; Dillon (SC); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients and coordinate scheduling while guiding customers to the right tax professional. You will support a busy, welcoming office environment and help deliver a positive client experience.

This on-site role requires strong communication, multitasking, and organizational skills, with flexibility to work across locations as needed. Join a franchise office that prides itself on client service and teamwork.

Qualifications

• Experience in customer service in a fast-paced environment.
• Ability to multitask and stay organized.
• Strong time-management and organizational skills.
• Proficient in Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Help ensure all client needs are met during service in person, over the phone or virtually.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

Skills

Customer service experience

Fast-paced environment

Multitasking

Time management

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients and coordinate scheduling while guiding customers to the right tax professional. You will support a busy, welcoming office environment and help deliver a positive client experience.

This on-site role requires strong communication, multitasking, and organizational skills, with flexibility to work across locations as needed. Join a franchise office that prides itself on client service and teamwork.