Seasonal Client Service Specialist

H&R Block, Inc.; Town of Antigo (WI); Vor Ort; USD 17.000 - 21.000; Teilzeit

Benefits dieser Stelle

Seasonal role

Zusammenfassung

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, direct them to the right tax professional, and schedule appointments. This role emphasizes friendly service, multitasking, and strong organizational skills in a fast-paced environment.

The position supports in-office and remote client interactions and requires a positive, professional demeanor and ability to adapt to varying locations and hours.

Qualifikationen

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office tools.

Aufgaben

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Kenntnisse

Customer service

Phone etiquette

Multi-tasking

Organizational skills

Time management

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, direct them to the right tax professional, and schedule appointments. This role emphasizes friendly service, multitasking, and strong organizational skills in a fast-paced environment.

The position supports in-office and remote client interactions and requires a positive, professional demeanor and ability to adapt to varying locations and hours.