Client Experience Specialist - Retail Banking

PNC; Town of Burke (WI); On-site; USD 41,000 - 68,000; Full time

Benefits offered by this job

Medical coverage

401(k) with PNC match

Educational assistance

Wellness program

Job summary

PNC is seeking a Client Experience Associate in Burke, VA, supporting multiple branches in the region. The role focuses on delivering a differentiated customer experience, educating customers, and identifying banking opportunities.

Based in an in-office environment, you will engage customers, leverage technology, and drive loyalty while adhering to policies and procedures. PNC emphasizes inclusivity and work-life balance.

Qualifications

• Experience in customer service or banking environment.
• Ability to engage customers and identify opportunities.
• No degree required.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Identifies opportunities through conversations and makes referrals.
• Engages customers in the lobby to position PNC products and educate on options.

Skills

Accountability

Banking

Branch Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Client Experience Associate in Burke, VA, supporting multiple branches in the region. The role focuses on delivering a differentiated customer experience, educating customers, and identifying banking opportunities.

Based in an in-office environment, you will engage customers, leverage technology, and drive loyalty while adhering to policies and procedures. PNC emphasizes inclusivity and work-life balance.