Client Experience Specialist — Flexible Schedule

Jackson Hewitt - 1766; Gallipolis (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Hourly pay

Flexible schedule

Identity theft protection

Corporate discount program

Earned wage access

BenefitHub marketplace

Advancement opportunities

401K matching

Tax training provided

Continuing tax education

EA materials reimbursement

Job summary

Jackson Hewitt - 1766 is seeking a Client Service Associate to be the friendly face for all visitors, delivering exceptional client experiences and offering essential support. You will engage with clients, confirm appointments, and drive follow-ups with past and potential customers.

The role emphasizes strong communication, willingness to learn, and contributes to a welcoming, customer-focused environment with opportunities for advancement.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and troubleshoot ability.
• Prior customer service or sales experience preferred, but not required.

Responsibilities

• Engage with clients and ensure exceptional client experiences.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal communication

Customer service

Retail experience

Basic computer skills

Sales experience

Job description

Jackson Hewitt - 1766 is seeking a Client Service Associate to be the friendly face for all visitors, delivering exceptional client experiences and offering essential support. You will engage with clients, confirm appointments, and drive follow-ups with past and potential customers.

The role emphasizes strong communication, willingness to learn, and contributes to a welcoming, customer-focused environment with opportunities for advancement.