Client Experience Specialist — Flexible Schedule & Growth

Jackson Hewitt Tax Service Inc.; Huntington (VT); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Hourly pay + competitive bonus package

Flexible Schedule Options – Work that…

Free Identity Theft Protection through

Corporate discount program through Av…

Earned Wage Access through ZayZoon

Discount and Rewards Marketplace

Opportunities for advancement within

Participation in 401-K matching

Free tax preparation training and PTIN

Free continuing tax education

Enrolled Agent materials and testing

Job summary

Jackson Hewitt is seeking a friendly Client Service Associate to greet clients, confirm appointments, and provide essential support at our offices. You will engage with customers, distribute marketing materials, and keep clients engaged during wait times.

This role emphasizes excellent communication, a customer‑first attitude, and the ability to thrive in a busy retail environment. We offer hourly pay with bonus potential and a flexible schedule, plus ongoing training.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred, but not required.

Responsibilities

• Greet clients and act as the friendly face for all visitors.
• Confirm appointments, follow up with past and potential clients, and distribute marketing materials.
• Keep clients engaged during wait times and provide essential support to the team.

Skills

Interpersonal skills

Communication skills

Retail experience

Basic computer proficiency

Willingness to learn

Job description

Jackson Hewitt is seeking a friendly Client Service Associate to greet clients, confirm appointments, and provide essential support at our offices. You will engage with customers, distribute marketing materials, and keep clients engaged during wait times.

This role emphasizes excellent communication, a customer‑first attitude, and the ability to thrive in a busy retail environment. We offer hourly pay with bonus potential and a flexible schedule, plus ongoing training.