Client Experience & Solutions Associate

PNC; Roswell (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical coverage

Dental options

Vision options

Life insurance

Short/long-term disability

401(k) with matching

Educational assistance

Vacation days

Job summary

PNC Financial Services Group, Inc. is seeking a Client Experience Associate in Roswell, GA.

This role focuses on enhancing customer financial wellbeing and loyalty through effective service and engagement, while identifying banking opportunities during customer interactions. The successful candidate will join a supportive in-office team, providing a range of customer services and processing interactions that enhance the banking experience.

Qualifications

• No degree required, but experience or product knowledge preferred.
• Typical <1 year of related experience.
• Combination of education and experience may be considered.

Responsibilities

• Deliver a unique customer experience to improve customer financial wellbeing.
• Process a variety of customer interactions.
• Educate customers on available financial alternatives.
• Identify banking opportunities during customer interactions.
• Perform lobby engagement activities with customers.

Skills

Accountability

Banking

Branch Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

High school diploma or GED

Job description

PNC Financial Services Group, Inc. is seeking a Client Experience Associate in Roswell, GA.

This role focuses on enhancing customer financial wellbeing and loyalty through effective service and engagement, while identifying banking opportunities during customer interactions. The successful candidate will join a supportive in-office team, providing a range of customer services and processing interactions that enhance the banking experience.