Client Experience Advisor – Banking & Loyalty

PNC Financial Services Group, Inc.; Suwanee (GA); Hybrid; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Health Insurance

401(k) Plan

Paid Holidays

Health Savings Account

Zusammenfassung

PNC Financial Services Group, Inc. in Suwanee, Georgia is seeking a Client Experience Associate to deliver a differentiated customer experience within our retail banking network. You will educate customers on financial options, identify opportunities, and refer to branch staff to grow wallet share.

The role emphasizes proactive engagement, technology-assisted service, and adherence to policy while supporting efficient branch operations and loyalty-building interactions.

Qualifikationen

• Roles at this level typically do not require a university degree.
• May require related experience or product knowledge.
• Usually <1 year of related experience.

Aufgaben

• Delivers a unique customer experience aimed at improving financial wellbeing.
• Identifies banking opportunities and refers to branch staff.
• Performs lobby engagement and educates customers on digital options.
• Supports sales through a defined process and service-to-sales approach.

Kenntnisse

Customer Experience

Customer Service

Identifying Opportunities

Proactive Sales

Accountability

Ausbildung

No Degree

Jobbeschreibung

PNC Financial Services Group, Inc. in Suwanee, Georgia is seeking a Client Experience Associate to deliver a differentiated customer experience within our retail banking network. You will educate customers on financial options, identify opportunities, and refer to branch staff to grow wallet share.

The role emphasizes proactive engagement, technology-assisted service, and adherence to policy while supporting efficient branch operations and loyalty-building interactions.