Client Experience & Events Lead

Caesars Entertainment; Las Vegas (NV); In loco; USD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Caesars Entertainment Corporation in Las Vegas is seeking a Client Experience Manager to support the Meeting and Convention Sales team. You will enhance client experiences during site inspections, industry events, and on-site programs, coordinating transportation, accommodations, and entertainment to help win business.

The role requires strong communication, organization, and the ability to manage multiple tasks at a fast pace.

Competenze

• Excellent oral, written, verbal communication, interpersonal, and presentation skills required.
• BA/BS degree preferred but not required.
• 2+ years of prior Hotel Meeting Sales Experience preferred.

Mansioni

• Conduct site inspections and planning calls, coordinating transportation, accommodations, upgrades, and entertainment to create differentiated client experiences.
• Enter all customer interactions and follow-up steps in Salesforce for the respective salesperson.
• Build relationships with meeting customers by hosting meals or shows during Las Vegas visits.
• Assist in development and execution of key customer and industry events in Las Vegas (e.g., IMEX, CVENT Connect).
• Communicate property updates to in-market and Enterprise Sales teams to drive knowledge sharing.

Conoscenze

Excellent communication

Interpersonal skills

Presentation skills

Verbal communication

Formazione

BA/BS degree preferred

Strumenti

Salesforce CRM

Descrizione del lavoro

Caesars Entertainment Corporation in Las Vegas is seeking a Client Experience Manager to support the Meeting and Convention Sales team. You will enhance client experiences during site inspections, industry events, and on-site programs, coordinating transportation, accommodations, and entertainment to help win business.

The role requires strong communication, organization, and the ability to manage multiple tasks at a fast pace.