Meeting Concierge: Event Experience Lead

MGM Resorts; Las Vegas (NV); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Wellness programs

Discounts for hotel/food/retail

Free meals in employee dining room

Free parking

Health & income protection

Job summary

MGM Resorts International in Las Vegas is seeking a Meeting Concierge to elevate the guest experience by delivering meticulous service and flawless event execution. You will coordinate with stakeholders, inspect spaces, and supervise setup to ensure memorable meetings and conferences for diverse groups.

The role requires strong hospitality background, excellent communication, and the ability to manage multiple tasks across schedules, with the flexibility to work weekends and holidays.

Qualifications

• Two years of relevant hospitality or event planning experience
• Ability to communicate effectively with stakeholders
• Available to work weekends and holidays

Responsibilities

• Schedule meetings with Convention Service Managers, Sales Managers and Catering Managers
• Physically inspect all meeting rooms and ensure correct setup
• Assist in supervising Banquet setup, A/V, IT and related staff
• Walk convention and meeting rooms pre/post-show to check space condition
• Monitor breaks and refresh schedules to meet planners' expectations
• Attend Pre-Convention meetings and support the Convention Services Manager

Skills

Customer service

Interpersonal skills

Meeting coordination

Hospitality experience

Education

High School Diploma or GED

Job description

MGM Resorts International in Las Vegas is seeking a Meeting Concierge to elevate the guest experience by delivering meticulous service and flawless event execution. You will coordinate with stakeholders, inspect spaces, and supervise setup to ensure memorable meetings and conferences for diverse groups.

The role requires strong hospitality background, excellent communication, and the ability to manage multiple tasks across schedules, with the flexibility to work weekends and holidays.