Elite VIP Host & Guest Experience Lead

Caesars Entertainment Corporation; Maricopa (AZ); On-site; USD 50,000 - 75,000; Full time

Job summary

Caesars Entertainment Corporation is seeking a VIP Host within the Casino Marketing team to manage all aspects of a guest journey on property, coordinating with account development on pre- and post-trip planning. The VIP Host will strive to delight guests, exceeding expectations through gracious, enthusiastic, and personalized service.

Ideal candidates possess sharp interpersonal skills, inspire confidence, and exude authenticity in guest and team interactions.

Qualifications

• Sharp interpersonal skills and the ability to inspire confidence.
• Passion for customer care and proactive service.
• Commitment to recovery as necessary and guest satisfaction.

Responsibilities

• Manage all aspects of the guest journey while on property.
• Coordinate with account development on pre- and post-trip planning.
• Delight guests with gracious, enthusiastic, and personalized service.
• Collaborate using real-time customer data and alert systems to resolve issues.

Skills

Interpersonal skills

Customer service

Job description

Caesars Entertainment Corporation is seeking a VIP Host within the Casino Marketing team to manage all aspects of a guest journey on property, coordinating with account development on pre- and post-trip planning. The VIP Host will strive to delight guests, exceeding expectations through gracious, enthusiastic, and personalized service.

Ideal candidates possess sharp interpersonal skills, inspire confidence, and exude authenticity in guest and team interactions.