Client Experience Banker

JPMorganChase; St. Louis (MO); On-site; USD 42,000 - 58,000; Full time

Job summary

JPMorganChase is seeking an Associate Banker in the St. Louis area to deliver exceptional client service and embody the Chase brand. You will welcome clients, explain banking solutions, and help them meet financial goals through personalized assistance and digital tools.

You will build trusted relationships, work with branch teams to meet targets, and support daily operations while ensuring compliance with regulatory requirements.

Qualifications

• Put clients first and provide attentive, welcoming service.
• Build trusted relationships with clients through genuine care.
• Engage clients with clear, polite communication to meet needs.
• Resolve client issues quickly with attention to detail.
• Collaborate with team to deliver seamless service.
• Learn products, services, and procedures quickly and accurately.
• Previous client service experience or comparable background.
• High school diploma or GED equivalent required.

Responsibilities

• Create a welcoming branch environment by greeting clients and guiding them through lobby flow.
• Serve existing accounts and open new ones while following bank policies and regulations.
• Help clients with day-to-day banking and digital tools (mobile app, online banking, ATMs).
• Build meaningful relationships by listening, asking questions, and providing product knowledge.
• Handle branch operations tasks, including cash devices, in compliance with policies.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Product knowledge

Learning agility

Attention to detail

Education

High school diploma or GED

Job description

JPMorganChase is seeking an Associate Banker in the St. Louis area to deliver exceptional client service and embody the Chase brand. You will welcome clients, explain banking solutions, and help them meet financial goals through personalized assistance and digital tools.

You will build trusted relationships, work with branch teams to meet targets, and support daily operations while ensuring compliance with regulatory requirements.