Client Experience Banking Associate

JPMorgan Chase & Co.; Ellisville (MO); On-site; USD 36,000 - 56,000; Full time

Job summary

JPMorgan Chase & Co. in Missouri is seeking an Associate Banker to deliver attentive service, open new accounts, and educate clients on digital banking tools. The role focuses on building trusted client relationships and helping customers meet their financial goals.

The position requires a strong customer-service mindset, the ability to learn products quickly, and collaborative work with branch teams to ensure a seamless client experience.

Qualifications

• Client service experience or equivalent preferred.
• Strong communication and interpersonal skills.
• Ability to build trusted relationships with clients.
• Ability to learn products, services and procedures quickly.
• Ability to work as part of a team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow and scheduling meetings.
• Provide account servicing and maintenance including opening new accounts while complying with policies and regulations.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs as needed.
• Build relationships with clients through active listening and tailoring solutions to financial goals.
• Perform branch operations including cash handling and adherence to bank policies.

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Missouri is seeking an Associate Banker to deliver attentive service, open new accounts, and educate clients on digital banking tools. The role focuses on building trusted client relationships and helping customers meet their financial goals.

The position requires a strong customer-service mindset, the ability to learn products quickly, and collaborative work with branch teams to ensure a seamless client experience.