Part-Time Client Experience Banker

JPMorgan Chase & Co.; St. Louis (MO); On-site; USD 22,000 - 30,000; Part time

Job summary

JPMorgan Chase & Co. is seeking a Part Time Associate Banker at the St Louis Hills Branch in St. Louis, MO. You will represent our brand with hospitality, use Chase digital tools, and help clients achieve their financial goals through everyday banking.

In this role you’ll greet clients, open accounts, assist with transactions, educate customers on self-service options, and work with teammates to deliver excellent service while adhering to policy and regulatory requirements.

Qualifications

• Client-first approach with exceptional service mindset.
• Ability to build trusted relationships with clients.
• Clear, polite communication to understand and help customers.
• Resolve client issues promptly with attention to detail.
• Collaborate with branch staff to deliver seamless service.
• Quickly learn new products, services and procedures.
• Experience in client service or comparable roles.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
• Exceed client expectations by servicing accounts and opening new accounts while following policies.
• Educate clients on day-to-day banking and technology self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations including cash devices while adhering to policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge learning

Learning agility

Customer service experience

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking a Part Time Associate Banker at the St Louis Hills Branch in St. Louis, MO. You will represent our brand with hospitality, use Chase digital tools, and help clients achieve their financial goals through everyday banking.

In this role you’ll greet clients, open accounts, assist with transactions, educate customers on self-service options, and work with teammates to deliver excellent service while adhering to policy and regulatory requirements.