Client Banking Specialist: Trusted Advisor

JPMorgan Chase & Co.; Saint Charles (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

JPMorgan Chase & Co. in Saint Charles, MO is seeking an Associate Banker to welcome clients, listen to their needs, and deliver thoughtful financial solutions using premier technology.

You will open new accounts, service existing ones, and educate clients on digital channels like Chase Mobile App, Chase.com, and ATMs, while maintaining strict adherence to policies and regulatory requirements. A friendly, client-first mindset is essential to build lasting relationships and contribute to the

Qualifications

• Experience in delivering attentive, friendly service to clients.
• Ability to build trusted relationships and connect with customers.
• Strong communication skills and empathy in client interactions.
• Ability to resolve client issues promptly with attention to detail.
• Collaborative team player who ensures seamless service across branches.
• Willingness to learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service options such as Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and offering suitable product solutions.
• Assist with branch operations and cash handling while adhering to procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Saint Charles, MO is seeking an Associate Banker to welcome clients, listen to their needs, and deliver thoughtful financial solutions using premier technology.

You will open new accounts, service existing ones, and educate clients on digital channels like Chase Mobile App, Chase.com, and ATMs, while maintaining strict adherence to policies and regulatory requirements. A friendly, client-first mindset is essential to build lasting relationships and contribute to the