Client-Centric Banking Associate

JPMorgan Chase; St. Louis (MO); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorgan Chase in St. Louis is seeking an Associate Banker to welcome clients, provide friendly service, and introduce them to Chase's banking solutions and digital tools. You will open new accounts, handle transactions, and support clients in using Chase Mobile App and Chase.com to meet their financial goals.

You will build trusted relationships through attentive listening, product knowledge, and teamwork, ensuring a smooth, compliant branch experience for every client.

Qualifications

• Experience delivering attentive and friendly service to clients.
• Ability to build trusted relationships and demonstrate genuine care.
• Strong communication skills to understand client needs and explain solutions clearly.
• Attention to detail to resolve client issues and ensure accuracy.
• Willingness to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones while following policies and regulations.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships through active listening and thoughtful questions, partnering with team members to meet client goals.
• Assist with branch operations and cash handling while adhering to bank policies.

Skills

Client service

Relationship building

Attention to detail

Verbal communication

Team collaboration

Tech literacy

Education

High school diploma or GED

Job description

JPMorgan Chase in St. Louis is seeking an Associate Banker to welcome clients, provide friendly service, and introduce them to Chase's banking solutions and digital tools. You will open new accounts, handle transactions, and support clients in using Chase Mobile App and Chase.com to meet their financial goals.

You will build trusted relationships through attentive listening, product knowledge, and teamwork, ensuring a smooth, compliant branch experience for every client.