Client Experience Banker

JPMorganChase; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Chase in New York seeks an Associate Banker to welcome clients, schedule meetings, and provide services using Chase Mobile and Chase Online. You will open new accounts, service existing ones, and ensure compliance while delivering a seamless client experience.

The role emphasizes listening, empathy, and teamwork to build trusted relationships and guide customers toward financial goals with digital solutions and personalized guidance.

Qualifications

• Client-first mindset with attentive service.
• Build trusted relationships with clients.
• Clear, polite communication to understand and help.
• Detail-oriented problem solving for client issues.
• Collaborate with team to deliver seamless service.
• Ability to learn products and procedures quickly.
• High school diploma or GED equivalent.

Responsibilities

• Greet clients and manage lobby flow with a tablet.
• Open accounts and service existing ones in compliance.
• Assist with day-to-day banking transactions using mobile and online tools.
• Build relationships and help clients achieve financial goals.
• Handle branch operations and cash devices in accordance with policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Experience with clients

Education

High school diploma or GED

Job description

Chase in New York seeks an Associate Banker to welcome clients, schedule meetings, and provide services using Chase Mobile and Chase Online. You will open new accounts, service existing ones, and ensure compliance while delivering a seamless client experience.

The role emphasizes listening, empathy, and teamwork to build trusted relationships and guide customers toward financial goals with digital solutions and personalized guidance.