Client Experience Banker

JPMorganChase; Bentonville (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver a welcoming experience, build trusted client relationships, and help clients meet their financial goals using Chase Mobile App and online solutions.

You will greet clients, open and service accounts, and educate them on technology options while complying with policies. Collaborate with branch team to achieve outstanding service and results.

Qualifications

• Client service experience or similar background.
• Ability to learn banking products and procedures quickly.
• Strong interpersonal skills and a customer-first mindset.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Open new accounts and perform account servicing while following policies.
• Educate clients on technology tools like mobile app, online banking, and ATMs.
• Build relationships by listening, asking questions, and delivering solutions.
• Manage branch operations, including cash devices, per bank procedures.

Skills

Client service

Relationship building

Communication

Empathy

Team collaboration

Product knowledge

Learning new products

Problem solving

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver a welcoming experience, build trusted client relationships, and help clients meet their financial goals using Chase Mobile App and online solutions.

You will greet clients, open and service accounts, and educate them on technology options while complying with policies. Collaborate with branch team to achieve outstanding service and results.