Client-Focused Banker: Elevate Customer Experience

JPMorganChase; Milwaukee (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, provide attentive service, and guide customers using Chase Mobile App, Chase.com, and ATMs. You will build trusted relationships and help clients meet their financial goals in a branch setting.

The role focuses on providing account servicing, opening new accounts, and delivering a seamless client experience with a strong emphasis on service quality and compliance.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service to clients entering the branch.
• Exceed client expectations by providing account servicing and maintenance and opening new accounts.
• Educate clients on day-to-day banking transactions and digital self-service options.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations including cash devices while following bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Learning ability

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, provide attentive service, and guide customers using Chase Mobile App, Chase.com, and ATMs. You will build trusted relationships and help clients meet their financial goals in a branch setting.

The role focuses on providing account servicing, opening new accounts, and delivering a seamless client experience with a strong emphasis on service quality and compliance.