Client Experience Banker — Build Trusted Relationships

JPMorganChase; Santa Maria (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

Chase is hiring an Associate Banker to deliver welcoming, attentive service and help clients achieve their financial goals. You will greet clients, open accounts, and educate customers on mobile and online banking, while collaborating with the branch team to provide seamless service.

This role emphasizes building trusted relationships, clear communication, and a strong commitment to customer satisfaction in a dynamic retail banking environment.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships and communicate clearly.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service in the branch.
• Exceed client expectations by providing account servicing and opening new accounts.
• Educate clients on day-to-day banking and technology self-service options.
• Build relationships by listening, asking questions, and partnering with team members.
• Perform branch operations including cash devices while following policies.

Skills

Client service

Relationship building

Communication

Attention to detail

Teamwork

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to deliver welcoming, attentive service and help clients achieve their financial goals. You will greet clients, open accounts, and educate customers on mobile and online banking, while collaborating with the branch team to provide seamless service.

This role emphasizes building trusted relationships, clear communication, and a strong commitment to customer satisfaction in a dynamic retail banking environment.