Client Experience Banker

Next Frontier Capital

New York (NY)

On-site

USD 45,000 - 65,000

Full time

9 days ago

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Benefits offered by this job

Health insurance

Retirement plan

On-site wellness centers

Tuition reimbursement

Job summary

Chase is seeking an Associate Banker to deliver hospitality, build trusted client relationships, and provide knowledgeable banking solutions. You will greet clients, assist with accounts, and guide customers through Chase mobile apps and online platforms.

The role emphasizes attentive service, collaboration with branch teammates, and adherence to banking procedures to support client financial goals.

Qualifications

High school diploma or GED equivalent.
Ability to put clients first and exceed their expectations.
Ability to build trusted relationships with clients.
Ability to engage clients and understand needs.
Ability to quickly learn products, services, and procedures.

Responsibilities

Create a welcoming environment by greeting clients and guiding them through the lobby.
Provide account servicing and maintenance, and assist with opening new accounts.
Educate clients on day-to-day banking and self-service options like mobile app and ATM usage.
Build meaningful relationships by listening, asking questions, and sharing solutions.
Perform branch operations and cash handling while following bank policies and procedures.