Client Experience Associate - Flexible Schedule & Growth

Jackson Hewitt Inc.; Boston (MA); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Signing bonus

Training & development

401(k) matching

Bonus based on performance

Employee discounts

Flexible schedule

Hourly pay + competitive bonus package

Flexible Schedule Options – Work that"

Job summary

Jackson Hewitt Inc. is hiring a Client Service Associate to be the friendly face for all visitors. You will actively engage with clients, confirm appointments, and support marketing efforts while keeping clients engaged during wait times.

Ideal candidates have strong communication skills, experience in fast-paced retail, and a willingness to learn in a customer-focused role. Training is provided and there are opportunities for advancement.

Qualifications

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Willingness to learn and grow in a customer-focused role

Responsibilities

• Engage with clients and provide exceptional service
• Confirm appointments and follow up with past and potential clients
• Distribute marketing materials to clients
• Keep clients engaged during wait times

Job description

Jackson Hewitt Inc. is hiring a Client Service Associate to be the friendly face for all visitors. You will actively engage with clients, confirm appointments, and support marketing efforts while keeping clients engaged during wait times.

Ideal candidates have strong communication skills, experience in fast-paced retail, and a willingness to learn in a customer-focused role. Training is provided and there are opportunities for advancement.