Client Engagement Lead - Payroll Systems & HR Solutions

CLA (CliftonLarsonAllen); San Antonio (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible PTO

Up to 12 weeks paid parental leave

Paid Volunteer Time Off

Mental health coverage

Quarterly Wellness stipend

Fertility benefits

Job summary

CLA (CliftonLarsonAllen) is hiring a Client Engagement Consultant for our Talent Solutions - HR Systems & Payroll (HRSP) practice. You will build and maintain positive relationships with payroll implementation clients, serving as the main point of contact, understanding client needs, and delivering tailored payroll solutions.

You will lead projects from discovery through go-live, coordinating with internal teams and ensuring on-time delivery while continually improving processes for client

Qualifications

• 7 years payroll or HCMS experience required.
• ADP Workforce Now payroll experience preferred.
• Bachelor's degree required; combination of relevant experience, education, and training may be accepted in lieu of degree.
• CPP, PHR, SPHR, SHRM-CP, or SHRM-SCP certifications preferred.

Responsibilities

• Lead team members, clients, and internal stakeholders through the entire sales and implementation process.
• Manage new client activities related to payroll implementation.
• Oversee project handoff to payroll processing team.
• Manage project timelines and ensure milestones are met.
• Troubleshoot and resolve issues during the implementation process.
• Document the implementation process and any system customizations.
• Continuously improve implementation processes to enhance efficiency and client satisfaction.

Skills

HCM/payroll knowledge

Analytical thinking

Problem-solving

Education

Bachelor's degree

Tools

Microsoft Office

Job description

CLA (CliftonLarsonAllen) is hiring a Client Engagement Consultant for our Talent Solutions - HR Systems & Payroll (HRSP) practice. You will build and maintain positive relationships with payroll implementation clients, serving as the main point of contact, understanding client needs, and delivering tailored payroll solutions.

You will lead projects from discovery through go-live, coordinating with internal teams and ensuring on-time delivery while continually improving processes for client