Payroll Systems Implementation & Client Engagement Lead

CLA (CliftonLarsonAllen); Raleigh (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible PTO

Paid parental leave 12 weeks

Volunteer time off

Mental health coverage

Wellness stipend

Fertility benefits

Complete benefits list

Job summary

CLA (CliftonLarsonAllen) is hiring a Client Engagement Consultant for our Talent Solutions - HR Systems & Payroll practice. You will lead payroll implementation projects, manage client relationships, and coordinate with internal teams to deliver tailored HR/payroll solutions.

The role requires 7+ years in payroll or HCMS with ADP Workforce Now experience preferred, a Bachelor's degree, and relevant certifications. Expect a dynamic, client-focused environment with strong collaboration.

Qualifications

• Bachelor's degree required; combination of experience may be considered.
• 7 years payroll or HCMS experience required; ADP Workforce Now experience preferred.
• CPP, PHR, SPHR, SHRM-CP, SHRM-SCP certifications preferred.
• Strong understanding of HCM/payroll and payroll regulations; excellent analytical/problem-solving skills.

Responsibilities

• Lead team members, clients, and internal stakeholders through sales and implementation processes, including discovery meetings and system setup.
• Manage new client activities related to payroll implementation.
• Oversee project handoff to payroll processing team and ensure milestones are met.
• Control project timelines and ensure implementation is completed on schedule.
• Troubleshoot and resolve issues during implementation.
• Document implementation processes and any system customizations.
• Continuously improve implementation processes to enhance efficiency and client satisfaction.

Skills

Analytical skills

Problem-solving

Client relationship management

HCM/payroll knowledge

ADP Workforce Now

MS Office

Education

Bachelor's degree

CPP Certification

PHR Certification

SPHR Certification

SHRM-CP

SHRM-SCP

Tools

ADP Workforce Now

Microsoft Office

Job description

CLA (CliftonLarsonAllen) is hiring a Client Engagement Consultant for our Talent Solutions - HR Systems & Payroll practice. You will lead payroll implementation projects, manage client relationships, and coordinate with internal teams to deliver tailored HR/payroll solutions.

The role requires 7+ years in payroll or HCMS with ADP Workforce Now experience preferred, a Bachelor's degree, and relevant certifications. Expect a dynamic, client-focused environment with strong collaboration.