Client Concierge & Receptionist — Tax Season

H&R Block, Inc.; Beaverton (OR); On-site; USD 21,000 - 26,000; Part time

Job summary

H&R Block in Beaverton, OR is seeking a friendly, in-person Client Service Professional / Receptionist to greet clients and support daily office operations during tax season. You’ll schedule, check-in clients, and connect them with the right tax professional.

Join a collaborative team and gain exposure to tax services while developing customer-service and organizational skills in a fast-paced environment.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems)
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Interpersonal skills

Multitasking

Attention to detail

Computer literacy

Team collaboration

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Beaverton, OR is seeking a friendly, in-person Client Service Professional / Receptionist to greet clients and support daily office operations during tax season. You’ll schedule, check-in clients, and connect them with the right tax professional.

Join a collaborative team and gain exposure to tax services while developing customer-service and organizational skills in a fast-paced environment.