Client Concierge & Receptionist - Tax Office

H&R Block, Inc.; Owasso (OK); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block, Inc. is seeking a seasonally contracted Client Service Professional / Receptionist to greet clients and manage appointments in Owasso, OK. This in-person role supports daily office operations and collaborates with tax professionals to ensure a professional client experience.

The position requires strong customer service skills, multitasking ability, and availability evenings/weekends during tax season. Prior experience in hospitality or front desk roles is a plus.

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills for teamwork and service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs such as Microsoft Office, Teams, and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information confidentially.

Education

High school diploma/GED

Experience in customer service

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonally contracted Client Service Professional / Receptionist to greet clients and manage appointments in Owasso, OK. This in-person role supports daily office operations and collaborates with tax professionals to ensure a professional client experience.

The position requires strong customer service skills, multitasking ability, and availability evenings/weekends during tax season. Prior experience in hospitality or front desk roles is a plus.