Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Tulsa (OK); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block in Tulsa, OK is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage check-in, and support daily office operations alongside tax professionals. This in-person role provides training and a path into tax preparation or office leadership with exposure to a busy tax season.

Join a collaborative team, handle scheduling, document intake, and ensure a professional client experience while safeguarding confidential information.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Proficient with basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal communication

Multitasking

Attention to detail

Basic computer skills

Evenings and weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block in Tulsa, OK is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage check-in, and support daily office operations alongside tax professionals. This in-person role provides training and a path into tax preparation or office leadership with exposure to a busy tax season.

Join a collaborative team, handle scheduling, document intake, and ensure a professional client experience while safeguarding confidential information.