Client Concierge & Office Coordinator (Tax Season)

H&R Block, Inc.; Sapulpa (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Sapulpa, OK. You will greet clients, manage check-in, and schedule appointments, serving as the first face of the office.

You will support daily office operations, answer calls, and coordinate with tax professionals. This role emphasizes confidentiality, teamwork, and a path toward tax preparation or leadership opportunities.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team collaboration and professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client-focused

Interpersonal skills

Multitasking

Attention to detail

Computer literacy

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Sapulpa, OK. You will greet clients, manage check-in, and schedule appointments, serving as the first face of the office.

You will support daily office operations, answer calls, and coordinate with tax professionals. This role emphasizes confidentiality, teamwork, and a path toward tax preparation or leadership opportunities.