Client Experience Receptionist (Tax Office)

H&R Block, Inc.; Purcell (OK); On-site; USD 19,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients in person at our Purcell, Oklahoma office. You will manage scheduling, support daily office operations, and work closely with a team of tax professionals.

With training, this role can lead to opportunities in tax preparation or office leadership. You will handle check-ins, document scanning, and maintain a professional, organized front desk while ensuring

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (MS Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Interpersonal communication

Multitasking

Attention to detail

Office software

Education

High school diploma / GED

Tools

MS Office

Scheduling systems

Microsoft Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients in person at our Purcell, Oklahoma office. You will manage scheduling, support daily office operations, and work closely with a team of tax professionals.

With training, this role can lead to opportunities in tax preparation or office leadership. You will handle check-ins, document scanning, and maintain a professional, organized front desk while ensuring