Tax Office Client Concierge (Receptionist)

H&R Block, Inc.; Durant (OK); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments, and support daily office operations in person in Durant, OK.

The role emphasizes a welcoming first impression, collaboration with tax professionals, and handling confidential client information with discretion. Evening and weekend availability during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment is required.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities during the day.
• Attention to detail and follow-through in office processes.
• Comfort with basic computer programs including scheduling tools and Office apps.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Fast-paced environment experience

Interpersonal communication

Multitasking

Organizational skills

Evenings and weekends availability

Education

High school diploma / GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist to greet clients, manage check-in, schedule appointments, and support daily office operations in person in Durant, OK.

The role emphasizes a welcoming first impression, collaboration with tax professionals, and handling confidential client information with discretion. Evening and weekend availability during tax season is required.