Front Desk & Client Service Pro

H&R Block, Inc.; Star (ID); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in our Star, Idaho office. You will be the welcoming first impression for clients, manage scheduling, and support daily office operations alongside tax professionals.

This in-person role offers training and a path into tax preparation or office leadership, with availability required evenings and weekends during tax season. You will handle client check-in, document intake, and maintain a professional, confidential

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Proficient with Microsoft Office and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Communication

Multitasking

Attention to detail

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in our Star, Idaho office. You will be the welcoming first impression for clients, manage scheduling, and support daily office operations alongside tax professionals.

This in-person role offers training and a path into tax preparation or office leadership, with availability required evenings and weekends during tax season. You will handle client check-in, document intake, and maintain a professional, confidential