Client Concierge & Office Host (Tax Season)

H&R Block, Inc.; El Mirage (AZ); On-site; USD 21,000 - 29,000; Part time

Job summary

H&R Block, Inc. in El Mirage, AZ is seeking a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily office operations. This in-person role offers training and potential growth into tax prep or office leadership.

Responsibilities include answering phones, guiding clients to the right tax professional, managing check-ins, and maintaining a tidy, organized office environment while protecting client confidentiality.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.
• Comfort with basic computer programs (Microsoft Office, scheduling tools).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to support seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Organizational skills

Computer literacy

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in El Mirage, AZ is seeking a seasonal Client Service Professional / Receptionist to greet clients, schedule appointments, and support daily office operations. This in-person role offers training and potential growth into tax prep or office leadership.

Responsibilities include answering phones, guiding clients to the right tax professional, managing check-ins, and maintaining a tidy, organized office environment while protecting client confidentiality.