Client Concierge & Office Coordinator (Tax Season)

H&R Block, Inc.; Lake Wylie (SC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage daily office operations in person at our Lake Wylie location. You will coordinate scheduling, assist tax professionals, and help maintain a professional client experience.

This role offers hands-on training and a pathway toward tax preparation or leadership opportunities within a collaborative tax-office team. Evening and weekend work during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with team collaboration.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming, professional first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Multitasking

Office software

Scheduling

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage daily office operations in person at our Lake Wylie location. You will coordinate scheduling, assist tax professionals, and help maintain a professional client experience.

This role offers hands-on training and a pathway toward tax preparation or leadership opportunities within a collaborative tax-office team. Evening and weekend work during tax season is required.