Seasonal Client Concierge for Tax Office

H&R Block, Inc.; Suttons Mills (MA); In loco; USD 21.000 - 37.000; Part-time

Vantaggi offerti da questo lavoro

Competitive pay

Comprehensive benefits

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work closely with tax professionals to ensure a smooth client experience during tax season.

The role requires strong communication, multitasking, and organizational skills, with availability for evenings and weekends. Training will be provided to help you grow toward tax preparation or office leadership opportunities.

Competenze

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, collaborating with team members and serving clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using Microsoft Office, Teams and scheduling systems.

Mansioni

• Greet clients and create a welcoming first impression.
• Answer phones, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Conoscenze

Client service

Interpersonal skills

multitasking

Organizational skills

Microsoft Office/Teams

Formazione

High school diploma/GED

Strumenti

Microsoft Office

Teams

Scheduling systems

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work closely with tax professionals to ensure a smooth client experience during tax season.

The role requires strong communication, multitasking, and organizational skills, with availability for evenings and weekends. Training will be provided to help you grow toward tax preparation or office leadership opportunities.