Client Concierge & Front Desk (Tax Season)

H&R Block, Inc.; South Sioux City (NE); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block is hiring a seasonal Client Service Professional / Receptionist to welcome clients in person at our South Sioux City office. You will manage scheduling, intake, and daily operations, working closely with tax professionals to ensure a smooth client experience.

This in-person role supports evenings and weekends during tax season and offers a stepping stone into tax preparation or office leadership within a collaborative team.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs (MS Office, Teams, scheduling).

Responsibilities

• Greet clients warmly and be the welcoming face of the office.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Multitasking

Organization

Computer skills

Evenings/weekends

Education

High school diploma/GED

Job description

H&R Block is hiring a seasonal Client Service Professional / Receptionist to welcome clients in person at our South Sioux City office. You will manage scheduling, intake, and daily operations, working closely with tax professionals to ensure a smooth client experience.

This in-person role supports evenings and weekends during tax season and offers a stepping stone into tax preparation or office leadership within a collaborative team.