In-Person Client Concierge & Receptionist (Tax Season)

H&R Block, Inc.; Sioux Falls (SD); Sur place; USD 19 000 - 30 000; Temps partiel

Résumé du poste

H&R Block, Inc. in Sioux Falls is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients.

You will greet clients, manage check-in, schedule appointments, and support daily office operations alongside tax professionals. This in-person role offers training and growth opportunities into tax preparation or office leadership, with evening and weekend hours during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools.

Responsabilités

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Connaissances

Interpersonal skills

Communication skills

multitasking

Attention to detail

Office software proficiency

Formation

High school diploma or GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block, Inc. in Sioux Falls is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients.

You will greet clients, manage check-in, schedule appointments, and support daily office operations alongside tax professionals. This in-person role offers training and growth opportunities into tax preparation or office leadership, with evening and weekend hours during tax season.