Client Concierge & Front Desk (Tax Season)

H&R Block, Inc.; Saint Petersburg (FL); Sur place; USD 18 000 - 26 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Benefits

Résumé du poste

H&R Block in Saint Petersburg, FL seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in-person during tax season. You will work with tax professionals to match clients with the right services and keep the front desk organized and welcoming.

Ideal candidates will have strong interpersonal skills, be able to multitask, and handle confidential information with care.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team and clients.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.

Responsabilités

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake processes, document handling.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Connaissances

Interpersonal skills

Multitasking

Organizational skills

Microsoft Office

Scheduling systems

Evenings & weekends availability

Formation

High school diploma/GED

Outils

Microsoft Office

Scheduling systems

Description du poste

H&R Block in Saint Petersburg, FL seeks a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in-person during tax season. You will work with tax professionals to match clients with the right services and keep the front desk organized and welcoming.

Ideal candidates will have strong interpersonal skills, be able to multitask, and handle confidential information with care.