Client Services Receptionist - Tax Office (Evenings/Weekends)

H&R Block, Inc.; South Pasadena (FL); On-site; USD 19,000 - 28,000; Part time

Job summary

H&R Block in Saint Petersburg, FL seeks a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations. This in-person role requires strong communication, multitasking, and teamwork with tax professionals.

You will handle client check-ins, document intake, and maintain a professional office environment while safeguarding confidential information during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Excellent communication and professional demeanor with clients.
• Ability to multitask and manage multiple priorities during the day.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document handling.
• Maintain a clean, organized office to support a positive client experience.
• Collaborate with tax professionals and staff to ensure smooth daily operations.
• Handle confidential client information with discretion and care.

Skills

Interpersonal communication

Customer service

Multitasking

Organizational skills

Team collaboration

Confidential

Computer literacy

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block in Saint Petersburg, FL seeks a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations. This in-person role requires strong communication, multitasking, and teamwork with tax professionals.

You will handle client check-ins, document intake, and maintain a professional office environment while safeguarding confidential information during tax season.