Seasonal In-Person Client Service Specialist

H&R Block, Inc.; Clearwater (FL); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Saint Petersburg, FL to be the welcoming face of the office. You will manage client check-in, handle calls, and coordinate with tax professionals to connect clients with the right services.

In-person role with opportunities to grow into tax preparation or office leadership; requires evening and weekend availability during tax season and a professional, confidential approach to client information.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Interpersonal communication

Multitasking

Organization

Computer skills

Evenings & weekends availability

Education

High school diploma/GED or equivalent

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Saint Petersburg, FL to be the welcoming face of the office. You will manage client check-in, handle calls, and coordinate with tax professionals to connect clients with the right services.

In-person role with opportunities to grow into tax preparation or office leadership; requires evening and weekend availability during tax season and a professional, confidential approach to client information.