Front Desk Client Service Pro (Tax Season)

H&R Block, Inc.; Seffner (FL); Vor Ort; USD 17.000 - 25.000; Teilzeit

Zusammenfassung

H&R Block, Inc. in Tampa, FL is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations.

This in-person role involves greeting clients, scheduling, and coordinating with tax professionals to ensure a smooth client experience. Ideal candidates have strong customer service and organizational skills, comfortable with basic computer tools, and availability to work evenings and weekends during tax season.

Qualifikationen

• Experience in a fast-paced, client-centric environment
• Strong interpersonal and communication skills for professional client service
• Ability to multitask and manage competing priorities
• Organizational skills with attention to detail
• Familiarity with basic computer programs and scheduling tools
• Availability to work evenings and weekends during tax season

Aufgaben

• Greet clients and provide a welcoming, professional first impression
• Answer calls, schedule appointments, and match clients with tax professionals
• Oversee client check-in and document intake processes
• Maintain organized, clean office to support a smooth client experience
• Collaborate with tax professionals to ensure daily operations run smoothly
• Handle sensitive client information with confidentiality and discretion

Kenntnisse

Customer service

Interpersonal skills

Multitasking

Organizational skills

Computer skills

Ausbildung

High school diploma / GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. in Tampa, FL is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations.

This in-person role involves greeting clients, scheduling, and coordinating with tax professionals to ensure a smooth client experience. Ideal candidates have strong customer service and organizational skills, comfortable with basic computer tools, and availability to work evenings and weekends during tax season.