Client Concierge & Front Desk – Tax Office

H&R Block, Inc.; Sainte Genevieve (MO); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

H&R Block in Sainte Genevieve, MO is seeking a seasonal Client Service Professional / Receptionist to greet clients, handle scheduling, and support day-to-day office operations. This in-person role offers exposure to tax professionals and potential growth into tax preparation or office leadership.

You will manage check-ins, assist with document processing, maintain a professional office, and collaborate with the team while handling confidential client information.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team and clients.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including document scanning.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth operations.
• Handle sensitive client information with confidentiality and care.

Connaissances

Customer service

Multitasking

Interpersonal skills

Organizational skills

Office software

Evenings weekends

Formation

High school diploma

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block in Sainte Genevieve, MO is seeking a seasonal Client Service Professional / Receptionist to greet clients, handle scheduling, and support day-to-day office operations. This in-person role offers exposure to tax professionals and potential growth into tax preparation or office leadership.

You will manage check-ins, assist with document processing, maintain a professional office, and collaborate with the team while handling confidential client information.