Client-Centric Relationship Banker

JPMorgan Chase; Denver (CO); On-site; USD 42,000 - 62,000; Full time

Job summary

JPMorgan Chase seeks an Associate Relationship Banker in a Chase Branch to deliver hospitality and help clients meet their financial needs. You will welcome walk-in clients, educate on Chase mobile app and online tools, and collaborate with specialists for complex needs.

You will operate in a fast-paced branch environment, maintain compliance, and build lasting relationships through proactive service and accurate advice.

Qualifications

• Excellent communication skills, in person and over the phone.
• Ability to create memorable experiences and tailor product benefits.
• Ability to resolve client issues with attention to detail.
• Operate within risk parameters and complete required training.
• High school diploma or GED.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed expectations with attentive service.
• Engage in clear, consultative communication to understand and meet client needs.
• Assist walk-in and scheduled clients in person or by phone to build relationships.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products and procedures quickly to consult on solutions and connect clients to experts.
• Adhere to policies, procedures and regulatory banking requirements.

Skills

Client service

Communication

Issue resolution

Risk & compliance

Flexible hours

Education

High school diploma or GED

Tools

NMLS

Job description

JPMorgan Chase seeks an Associate Relationship Banker in a Chase Branch to deliver hospitality and help clients meet their financial needs. You will welcome walk-in clients, educate on Chase mobile app and online tools, and collaborate with specialists for complex needs.

You will operate in a fast-paced branch environment, maintain compliance, and build lasting relationships through proactive service and accurate advice.