Client-Focused Relationship Banking Advisor

JPMorganChase; Rehoboth Beach (DE); On-site; USD 42,000 - 66,000; Full time

Job summary

JPMorganChase in the United States is seeking an Associate Relationship Banker in a Chase branch to deliver hospitality, using banking solutions and technology to help clients meet financial needs. You will welcome walk‑ins and assist clients with a focus on building lasting relationships.

You will educate clients on Chase Mobile App, Chase.com, and ATMs, work to understand their goals, and coordinate with specialists when needed while adhering to all policies and regulatory requirements.

Qualifications

• High school diploma or GED or foreign equivalent.
• Excellent communication and client-service skills.
• Ability to work branch hours including weekends/evenings.

Responsibilities

• Put clients first with attentive, friendly service in a welcoming environment.
• Engage in clear, consultative communication to understand needs and build trust.
• Assist walk‑in and scheduled clients in person or by phone to foster relationships.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, ATMs.
• Learn products and procedures quickly to advise and connect clients to experts.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Customer service

Communication skills

Relationship building

Regulatory compliance

Education

High school diploma or GED

Job description

JPMorganChase in the United States is seeking an Associate Relationship Banker in a Chase branch to deliver hospitality, using banking solutions and technology to help clients meet financial needs. You will welcome walk‑ins and assist clients with a focus on building lasting relationships.

You will educate clients on Chase Mobile App, Chase.com, and ATMs, work to understand their goals, and coordinate with specialists when needed while adhering to all policies and regulatory requirements.