Client-Centric Banker Tech-Savvy Relationship Builder

JPMorganChase; Ephrata (Lancaster County); On-site; USD 42,000 - 55,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to join our branch team. You will greet clients, deliver attentive service, and use Chase Mobile App and Chase.com to support self-service banking needs. Build trusted client relationships while promoting banking solutions and guiding customers toward their financial goals.

You will collaborate with branch colleagues to ensure smooth operations, accurate cash handling, and compliant service delivery in a friendly, welcoming environment.

Qualifications

• High school diploma or GED required.
• Client service experience or comparable experience.
• Ability to greet clients and explain banking services with clear communication.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Provide account servicing, maintenance, and open new accounts per policy.
• Educate clients on day-to-day banking and self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and offering product solutions.
• Assist with branch operations and cash handling following bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Cash handling

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase is seeking an Associate Banker to join our branch team. You will greet clients, deliver attentive service, and use Chase Mobile App and Chase.com to support self-service banking needs. Build trusted client relationships while promoting banking solutions and guiding customers toward their financial goals.

You will collaborate with branch colleagues to ensure smooth operations, accurate cash handling, and compliant service delivery in a friendly, welcoming environment.