Client-Focused Relationship Banker

JPMorganChase; Boston (MA); Presencial; USD 42 000 - 62 000; Tempo integral

Resumo da oferta

JPMorgan Chase is seeking an Associate Relationship Banker in a Chase Branch to represent our brand with hospitality, using modern banking solutions and technology to assist clients. You will welcome walk-ins and guide customers to suitable financial solutions, contributing to branch success.

The role emphasizes client-focused service, clear communication, and adherence to banking regulations while learning products and collaborating with specialists to address complex financial needs.

Qualificações

• Ability to create memorable experiences for our clients.
• Excellent communication skills, both in person and over the phone.
• Ability to quickly resolve client issues with attention to detail.
• Operate within established risk parameters and comply with banking regulations.

Responsabilidades

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to help clients and build trust – ask questions and listen to understand, anticipate their needs.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Conhecimentos

Customer service

Communication skills

Problem solving

Regulatory compliance

Formação académica

High school degree or GED

College degree or military equivalent

Ferramentas

NMLS system

Descrição da oferta de emprego

JPMorgan Chase is seeking an Associate Relationship Banker in a Chase Branch to represent our brand with hospitality, using modern banking solutions and technology to assist clients. You will welcome walk-ins and guide customers to suitable financial solutions, contributing to branch success.

The role emphasizes client-focused service, clear communication, and adherence to banking regulations while learning products and collaborating with specialists to address complex financial needs.