Client-Focused Relationship Banker

JPMorganChase; Northfield Center Township (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Relationship Banker to welcome clients in the branch, use modern banking solutions, and provide thoughtful financial guidance. You will educate clients on Chase Mobile App, Chase.com, and ATM usage while delivering hospitality and a high standard of service.

The role requires strong communication, a client-first mindset, and the ability to work branch hours including some evenings and weekends. Prior sales experience and a college degree are preferred.

Qualifications

• High school degree or equivalent required; college degree or military equivalent preferred.
• Strong communication and interpersonal skills for client discussions and guidance.
• Ability to explain banking solutions and tailor recommendations to client needs.
• Familiarity with regulatory requirements and internal policies.

Responsibilities

• Put clients first and deliver attentive, friendly service to create a welcoming environment.
• Communicate clearly to understand client needs and build trust.
• Assist walk-in and scheduled clients in person and by phone to deepen relationships.

Skills

Customer service

Communication

Relationship building

Problem solving

Regulatory compliance

Education

High school degree, GED, or foreign equivalent

College degree or military equivalent

Job description

JPMorgan Chase is seeking an Associate Relationship Banker to welcome clients in the branch, use modern banking solutions, and provide thoughtful financial guidance. You will educate clients on Chase Mobile App, Chase.com, and ATM usage while delivering hospitality and a high standard of service.

The role requires strong communication, a client-first mindset, and the ability to work branch hours including some evenings and weekends. Prior sales experience and a college degree are preferred.